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Privacy Policy

At Fastballoons.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to custom imprinting.

  1. Information We Collect

We may collect various types of information, including:

  • Personal Information:
    • Name
    • Email address
    • Phone number
    • Billing address
    • Shipping address
  • Payment Information:
    • Credit card details and payment information (processed through secure third-party payment processors)
  • Order Information:
    • Details about the custom imprinting services you request, including design preferences and order history.
  • Usage Data:
    • Information about your interaction with our website, such as IP address, browser type, pages visited, and time spent on the site.
  1. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Order Processing: To process and fulfill your orders for custom imprinting services, including shipping and delivery.
  • Customer Support: To respond to your inquiries, provide support, and communicate with you about your orders.
  • Website Improvement: To analyse usage patterns to improve our website and services.
  • Marketing Communications: To send you newsletters, promotional materials, and special offers (you can opt-out at any time).
  • Legal Compliance: To comply with applicable laws, regulations, or legal requests.
  1. Sharing Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who assist us in operating our business, such as shipping companies and payment processors. These parties are required to protect your information.
  • Legal Requirements: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights and property.
  1. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Sensitive information, such as payment details, is transmitted via secure technology (SSL).
  • Verification: We will use the mobile number for text messaging and 2FA.
  • Access Controls: We limit access to your personal information to employees and service providers who need it to perform their duties.
  • Regular Audits: We conduct regular security assessments and audits to ensure the protection of your information.
  1. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request correction of any inaccuracies in your personal data.
  • Deletion: You can request deletion of your personal information under certain circumstances.
  • Opt-Out: You can withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at: [email protected]

  1. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us understand how you use our website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

  1. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly for any updates.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Fastballoons.com

Email: [email protected]

Phone+1 (800) 990-7674

Address:  24414 Main Street Suite 211 Carson, Ca, 90745

Thank you for choosing Fastballoons.com. We appreciate your trust and are committed to protecting your privacy.

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